Complaint: Customer Service Poor business decision
View Single Post
  #2  
Old Sep 16, 2009, 6:13 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

Why do they do this?

Because they are operating a monopoly and have legal protection to do so... they know that the vast majority of flyers have no choice. The best solution is to push for re-regulation of the airlines by congress and for the break up of the complex monopolies they operate from in their fortress hubs.