Complaint: Customer Service Poor business decision
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Old Sep 16, 2009, 7:02 PM
mars6423 mars6423 is offline
 
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that sucks, mistakes do happen and you tried to resolve it as soon as you recognized it, at least it wasn't sold on a full flight than you would be sore outta luck

i highly doubt anything would happen, i see why they charged you the extra amount though, and i am sure everyone does, since ticket prices increase the closer you get to the flight, but i would say that if it was an obvious accident and that the person acted responsibly and swiftly that there would be little or no "punishment" charge, maybe a small charge would be more acceptable but nothing higher than $50 tops but preferably none.

mistakes happen and in many fields there will always be some form of consequence, but the $446 is too high for a accident that was resolved asap

its not just a US Air problem, it happens with any airline

i wonder if there is anything more orbitz can do to, they seem to be more helpful to customers but i dunno if they would/could have done anything