Complaint: Customer Service I will never fly Delta again
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  #7  
Old Sep 16, 2009, 8:40 PM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by jimworcs View Post
I am shocked that this is your first serious service issue with Delta. Delta are terrible... although Delta to US Airways might be jumping from the frying pan to the fire..

Delta are beyond redemption, dump them ...!
Why is it so hard to believe that this is the OP's first major issue with Delta? They, like other airlines, carry thousands of passengers a day without incident.

Quote:
Originally Posted by chengrob View Post
I guess the reason is that because they accepted payment and they knew the birthday and passport number of my oldest. So I figured it was OK.
I think you have a good case for a refund of the lap ticket. You should have known, however, that a child over two requires a regular ticket. Unfortunately one-way international tickets are pricey, especially when purchased last-minute. I just priced out a one-way ticket from Myrtle Beach to Rio de Janeiro for tomorrow and it was $ 2,205 which is consistent with your story. It matters not if the passenger is 2 or 20 years old the price is the same.