Thanks
I appreciate your input and I realize the time spent is well beyond the $100 I'm seeking. It is the continued run around from the customer service department that was so insulting. The ticket was booked almost a year earlier so I could only keep it open for another month or two. It also meant I could lose the taxes I paid. I wrote a thoughtful letter asking for consideration and did not get an official written response. I did not find the reps credible and that's why I wanted to see who was making the decision. Thanks, again
|