Complaint: Customer Service Poor business decision
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  #9  
Old Sep 16, 2009, 11:04 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
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Quote:
Originally Posted by jimworcs View Post
Look, we can all make errors.. and perhaps it was reasonable to charge something for the error.. but to charge what they did was exploitative, no matter who's fault it was..
I wouldn't go as far as to say it was exploitative. They were merely selling him the ticket at the going rate. Same price you or I would have paid had we be buying the exact same ticket at precisely the same time.