UPDATE! From the author of this string.
1. The Frontier rep I spoke to a week ago didn't call back to confirm as she said she would so I called her back. Three times, before she or anyone else actually answered.
2. After a week, Frontier has agreed to credit me for the over-billing.
3. However, Frontier won't actually ask VISA to do that for 7, count 'em, 7 BUSINESS days, maybe 10.
4. I'll therefore have to continue monitoring this to make sure it happens. Wouldn't you, dear reader? Hmmmm, the sophist known as PHXflyer probably wouldn't.
5. Finally, having agreed that it's on-line system failed us, and that I was improperly charged twice, Frontier did NOT offer to make it right -- for having overbilled me in the first place, or to reimburse me for wasting my time -- for example, by offering a $55 credit on my next flight. Sorry service.
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