I am not sure your research has taken us any further forward. It seems to corroborate her story... (ie, legal firm that is known to have dealings with Continental, same posting elsewhere, etc). The posting may simply reflect the frustration of the OP with the legal battle dragging out.
It sounds to me like this is a very high value claim and is being fought vigorously. Whether Continental believe the OP had items to the value she claims, they would never have been in that situation had they not been so negligent. The handling of this sounds OUTRAGEOUS ( as Judge Judy might say).
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