Jim - they may have lost the bag, but after that the details get real shady at best. As I said before, they wouldn't hire an outside law firm for something like this. The would use inside council.
And actually which is more believable - they took the bag from the overhead and asked who it belonged to, or they took the bag and looked inside hoping to find a name and where she was going and got lucky. I'm going with A. It's much easier to simply ask "who does this bag belong to". That's why I'm having trouble buying the whole story in the first place.
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