Complaint: Canceled / Delayed / Overbooked Do I have a valid complaint, or should I drop it?
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Old Sep 26, 2009, 1:13 PM
AirlinesMustPay AirlinesMustPay is offline
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For an international flight, under Article 19 of the Warsaw Convention you are entitled to damages for delay from the Airline. You had no out-of-pocket expenses, although if you were delayed in an airport and if you had bought, say a cup of coffee or a sandwich this would be an out-of-pocket expense however small. However you are entitled to damages for inconvenience which would be the hastle and lost sleep at the start of your holiday. There are ways of calculating a monetary value of such damage, but usually the airline offers miles if you complain.