Complaint: Canceled / Delayed / Overbooked Totally upset with the whole AA experience!!!
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  #12  
Old Sep 27, 2009, 9:27 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
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Let me get this straight. There was a mechanical delay. Apparently the delay was going to be lengthy and the airline knew it so instead of lying to the passengers and every hour or so saying they think they might have it corrected soon the airline said go home and we'll call and tell you when to return to the airport. They were able to wait out the delay in the safety and comfort of their own home. Not stranded at an airport for hours on end and not in some hotel that the airline provided for them. Home. Sleeping in their own beds.

And you sued this airline?!?!?

Tell me, do you listen to police scanners and follow ambulances to the hospital?