PHX,
That is an utterly ridiculous analogy. There is no comparison between that example and ambulance chasing. The airline breached a contract. I am sure the passengers did not immediately run to the court and file suit. The initial steps are to try and get the airline to provide the remedy.. ie, suitable compensation for the damages incurred by the failure of the airline to fulfil it's obligations in the contract. If they failed to offer a suitable compensation, then we have a system of courts to arbitrate and provide a remedy. What is wrong with that?
Do you really think a 4 day break, leaving on Friday and coming back Tuesday being changed to a depart Sunday night and come back Tuesday doesn't deserve compo? There is being an airline sympathizer..but that is utterly ridiculous. It would not have got to court unless the airline and the customers could not agree on a compensation amount.
Are you like this with all companies or are airlines the only recipients of your goodwill. If you buy a computer from Dell for delivery in 7 days and it takes 3 months, do you shrug and say oh well? If not, why not?
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