Best translation I can find:
Terrible service of American Airlines in 1st class. Hello next they will find my history in which I was mistreated by a civil servant of American Airlines in Miami and when putting the complaint to Service to the Client I do not matter and responded to them that was a normal procedure. History is that the 19 of July of this year I had to thus travel emergency of Miami to Bta only consegui tiquete in 1st AA class. For such effect it assigns chair by Internet and I get ready to go to the airport, once it arrives there (without luggage) asks for the favor to him to Ena Cedeno (civil servant of AA with tag that decia Spanish) that it indicated to me as conseguia my pasabordo considering that traveled in 1era class and nontapeworm luggage for which it responded to me of crude way and in English which debia to make the tail of which they tenian luggage, again it explains the situation to him and it responded to me again even more cruder and in English the same. When annoying seeing me since habia asked to him in Spanish and hoped its answer in the same language pedi to speak to him with a supervisor to which it responded to me that I right nontapeworm. When observing l asituación a supervisor approached and indicandome requested excuses to me a supermarket screen to realise check in. Also I draw attention of Mrs Cedeno forcing it to speak to me in Spanish and to take care of to me. Once it gave pasabordo me did not ask for i94 to me which I am called on myself to send it by mail from Colombia. I wrote to service to the client in Scythes and they responded to me that procedure was normal and that at no moment they habian to me discriminated. My question is: It is normal east I mistreat a Latin? it is normal that they thus treat the clients? If they please have some commentary of the service of AA compartanlo
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