Complaint: Baggage Problem Missing baggage
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  #2  
Old Sep 30, 2009, 4:04 PM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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If you knew you wouldn't/couldn't be home at a set time, why not make arrangements to simply pick up the bag at the airport? That way in case of any damage or loss, it can be reported immedietely.

Quote:
I was also told that Southwest sometimes delays luggage when the flights are full, to save weight.
Most airlines deal with this issue, and that may be the case of your flight, but they didn't put the burden of payment for delivery on you initially, they gave you a window, you agreed, you left and thus missed your bag being delivered. So they have done their part, now it all falls on you. If you want your bag, I'd say simply go and pick it up rather than shell out the money.