Don't try to defend US Air!!! They treat their customers like crap and don't think twice about it! My husband and I have had more than one bad experience also with them and have vowed to never again fly with them. Another plus for Southwest if you have a baby...they have changing tables on their planes! Southwest is the absolute best airline we've flown with and we try to fly with them anytime anywhere even if it is a few dollars more...we'll save the money in baggage and other fees!
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