Complaint: Customer Service worst customer service ever!!!
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  #13  
Old Oct 4, 2009, 2:49 AM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by AirlinesMustPay View Post
PHX I know what the ticket says, but this OP had a connecting flight on the same airline. Her contract was not just to land in PHilly. It if was and she arrived late and was say late for a wedding, the airline would not comnpensate her. But she had a connection and in your reasoning you do not deal with how the airline will escape liability for the connecting flight leaving without her. They are in breach. Even if for ATC reasons their aircraft arrived late in Philadelphia, it was not ATC control that led them to decide to let the next plane take off without the connecting passengers. That was their decision and it was that, and not the late arrival that caused the problem
The last flight of the day from Philadelphia to Jacksonville i usually operated on an A319 aircraft which holds 124 passengers. Assuming the flight was full you are saying that US Airways should have delayed 122 passengers to wait for 2 who were on a late connecting flight? By your logic US Airways would then have to compensate those 122 for a late arrival in Jacksonville.

What kind of law do you practice anyway? And which Law School dd you graduate from? I would suggest you go back for some continuing education but consider another school!