Complaint: Customer Service worst customer service ever!!!
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  #34  
Old Oct 5, 2009, 2:43 AM
mars6423 mars6423 is offline
 
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well let me see, that case was created in the late 1960's (1968) and some parts have been kept while others have either been editted for better words or are not used to a great amount of deal since it does not effect people today, thats not saying i dont regard it, it is saying that times have changed and the industry now is completely different than 40 years ago so new policies and laws have been created

and in this case the airline was following its policy which is completely legal and it is shown on the airlines website and under their terms and conditions

and i ll take you to basic business law 101 from university, as i was a business major and took some classes that are helpful

What is a breach of contract?
A breach of contract is a cancelation of the contract by both parties mutually or by one of the parties, the contract was not completed as stated and was ended, any damages caused would be at an expense, such as a refund if a company was involved and ended the agreement, or if the customer broke the contract than they forfeit the money owed and are not eligable for a refund, unless prior arrangements or notifacations have been made available


........this again bringing us to the point that, the customer breached the contract and that the airline complied to its policies which the customer should have read prior to purchase as it is in the contract, making the airlines case that there was no breach on their part

thank you