Complaint: Customer Service worst customer service ever!!!
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  #39  
Old Oct 5, 2009, 9:35 PM
mars6423 mars6423 is offline
 
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airlinesmustpay, do yourself a favor and stop coming up with examples that dont work with the situation

and it even says in the terms of the contract what happens if your flight is delayed due to ATC or weather or something that is not controlable, in that it says that the passengers will be put on the next available flight (next day in this case) and i clearly stated what the breach here was

and also yeah my dad works in singapore but is constantly traveling between there, switzerland, london, and here in new york, but fail to see the importance of why you bring that up

and i asked YOU to define what you believe a breach is, because than you would realize by definition you would see that the airline was correct in what they did and the passangers were wrong so this means they dont recieve any refund since it was them changing the plans, and they should have read the terms to see that in a situation like that than they would be in that predicament