Quote:
Originally Posted by PHXFlyer
If you book connections on separate tickets and there is a change to one or the other or both itineraries then the airlines are not responsible for how their schedule change or cancellation affects the other ticket. Virgin Australia was only responsible to transport you from LAX to Brisbane on Nov. 7 and that's it. Whatever connections you booked either prior to or beyond that is your responsibility.
It seems that they offered you another option to fly from LAX to Brisbane on Nov. 7 but that wasn't acceptable as it would cause you to miss your onward connection which Virgin Australia had nothing to do with. They then offered to get you out of LAX a day earlier so you could meet those connections and that still wasn't acceptable because it would cause you an extra night in a hotel. Then what DO you want? If you indeed fly internationally several times a year you must be aware that sometimes schedule irregularities happen and if you've booked things separately and too close together there can be consequences. Take the flight from LAX to Brisbane on the 6th, pay for a hotel and be done with it. Or you could just have your tickets refunded and re-book your travel on another carrier. What the Virgin agent said was true. It's up to you.
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I will "DO" what I want and that is to warn people about booking a ticket on this airline. But then again seeing that you are flagged an "airline sympathizer" by the moderators pretty much says it all.