"Southwest, you have got to do a better job of managing your flights."
Really? How about YOU do a better job of managing YOUR life! Yet another example of someone with an inflated sense of entitlement not willing to take responsibility for their own actions or lack thereof. The plane landed, announcements were made, passengers deplaned, more passengers boarded, more announcements made, the plane taxied, took off...and YOU slept through it all? Are you sure you didn't pop an Ambien or some other sleep aid?
Even if you really are such a deep sleeper that all of that activity didn't wake you then you should be aware of that and notify a crew member so you can be awakened. But it's still the airline's fault!
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