View Single Post
  #4  
Old Oct 10, 2009, 1:13 AM
AirlinesMustPay AirlinesMustPay is offline
Account Closed
 
Join Date: Sep 2009
Posts: 143
Default

Quote:
Originally Posted by elmo2227 View Post
so I could mail it in and they could take a look at it (like I was a LIAR)

now questioning my integrity by asking me to send copies of a form they give out (but no one is aware of) has me hurt and angry.
I can't agree from you own account that anyone thought that you were a Liar or questioned your integrity. I can't see from your account what caused you to become hurt and angry.

When you volunteered your assistance, including getting your suit vomited on in the process, that was a noble gesture on your part. You initially conducted yourself well when you told the hostess you did not want anything.

The airline strictly did not owe you anything, but if you knew how to follow this through, you may well have got an email from the President and even another voucher to cover the cost of the damaged clothes.

What you perhaps did not know is that when you get a gift you must act graciously, which it appears you did not.

The hostess gave you a voucher, and I'm sure you thanked her. The news did not spread like wildfire throught Delta circles, so you called customer relations and found that the person answering did know know of your heroism or the voucher that was given to you. So she asked you to copy it and send it to them. That is not calling you a liar. She does not know what happened!

If you had gone to a ticket office, you may have been able to use it to pay towards a ticket. Someone looking at it would recognise it as a valid Delta voucher. But when you phone someone, she does not know what you are talking about.

You can still be nice about it and it may pay off. If I were you I would write a polite letter to the President of Delta, let him know what happened and tell him how happy you were to be of assistance to a fellow passenger on Delta. But tell him that your clothes were damaged and ask if they could assist by replacing your damaged clothes, and that you would appreciate a travel voucher for the value of the clothes, telling him the value of the clothes.

See what happens. Who knows, they may even shortlist you for the Delta passenger of the year award

Last edited by AirlinesMustPay; Oct 10, 2009 at 1:17 AM.