Quote:
Originally Posted by elmo2227
I never wanted this to begin with and tried to refuse it. I am angry because what I did caused me to be spoken to rudely by the girl on the phone, who was yelling at me by the end of the conversation because I was interferring with her agenda.
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You keep saying you didn't want want any addtional recognition or compensation yet you pursued it anyway. Had you not pursued it any further we wouldn't be hearing about it here. Granted you shouldn't be treated rudely but we are, after all, only hearing your side of this story.
Delta is in the process of merging Delta and Northwest. That means the customer service agents you spoke with could be Delta or former Northwest agents. Additionally the crew of the aircraft could have been Delta or former Northwest as well. Perhaps one airline used and is familiar with the certificate you received while the other is not.
Why not just let this go knowing that you did the right thing and that the fellow passenger you helped is undoubtedly grateful for your efforts. After all, who were you helping? That person in distress or Delta?