Airlinesmustpay: You are seeing the problem from a micro point of view. The update is in a hour so instead of asking the passengers what they want, the captian does his job. In a perfect world the captain would ask the passengers but guess what...by doing that a mutiny is created. Half wants to go and the other half wants to stay. How do you figure who is right?
And let's assume they decide to bus out the ones who want out...well where does the bus come from and how many of these buses should an airline have on stand by at every airport, everyday and what should be the pay of these bus drivers? And what will you pay the agent who has to stand at the bottom of the stairs as passengers walk from the aircraft to the bus? What a tremendous cost to the airline that would be. A cost that will surely be passed on the customer.
The whole issue of being held captive is a tricky issue still yet to be defined. What is a defined reasonable amount of time to be sitting in the tarmac? I think 3 hours is acceptable. But at some point the passenger has to agree that some rights are briefly given up for the ability to fly in a small metal tube at 12,000 feet altitude going 500 miles an hour.
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