I believe that US Air created a contract between the OP and the airline. They have received their consideration, which was the OP gave up their seats. The OP's should document their reasonable efforts to get US Air to honour their contract. Each time, record who you spoke to and what your request was. After 5 attempts, I would file suit in small claims court. I beleive US Air is contractually obliged to provide the consideration to the OP and she would have a fair chance of winning in small claims.
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