What an interesting thread. I had worked for the airlines during the 70s, a very long time ago. Back then we would certainly have housed the family if they mis-connected.
This is a) typical of US Airways, from my experience and b) clearly an issue where a judge would rule against US Airways.
All of this defending US Airways is truly pathetic. A family misconnected. US Airways knew they were on the aircraft and were going to misconnect. They chose to send the other flight to JAX and did nothing for the misconnects and are wrong, very very wrong.
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