yes justme, I simply stated i would like to see them go away so i don't have to listen to the passengers complain about it and tell me that southwest does not charge bag fees. if i had a dollar for every passenger that told me they'd not fly delta again because of the bag fees and go to southwest. I'd have my lunch bought for me everyday at the airport.
delta airport customer service was estimated to have waived 40 million dollars worth of fees last year. (they estimate it because they include letting a 51 lb bag go through as a waiver) or at least that is what we were told.
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