Complaint: Customer Service Careful When CHOOSING Continental
View Single Post
  #16  
Old Oct 14, 2009, 4:22 PM
WorkingMom4Boys WorkingMom4Boys is offline
 
Join Date: Oct 2009
Posts: 14
Thumbs down Continental's 'Reality'

YOUR reality, so you know is that Continental charges waaay more than $31 for 'insurance'. Funny how you think you have everyone all convinced (including yourselves) that taking money for zero/donut service is somehow in YOUR reality justified. The seat was empty--keep telling yourselves that. Our deeply discounted ticket, was just a favor we receive as a gift for being a Continental customer. Keep telling yourselves that.