View Single Post
  #1  
Old Oct 14, 2009, 4:38 PM
compticket compticket is offline
 
Join Date: Oct 2009
Posts: 2
Default Strange date on Amex Delta companion ticket

Have been receiving the Delta Platinum Amex companion tickets for some time. Supposed to be issued 8-12 weeks after card renewal. For me that's June so cerificate comes Aug-Sep. This year's arrived with an issue date of 31 Mar! Has to be used by 31 Mar of following year.

Unfortunately I want to travel in Apr. Called Amex and asked why certificate had 31 Mar issue date. Was told ALL certificates have 31 Mar issue date regardless of renewal. I went through a supervisor and same story with minor variation.

Called a day later and was told "No not correct and that a new certificate would be mailed to me with correct issue dates". Received it a week later and --same 31 Mar issue date.

Not sure how to proceed. Anyone else have this problem?