Quote:
Originally Posted by WorkingMom4Boys
No COMPETITION. Here's your new America. Look at ALL the complaints on just this website, they are about the same thing. Service. It is THE missing ingrediant for all the 'majors' as they so haughtily call themselves.
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And you've flown all the majors? From you previous posts, you've only flown SWA and Continental.
I have seen good service and bad service. Some of it is the result of surly passengers who won't take responsibility for their own carelessness, or expect 1980 service for lower 2009 prices.
Some of it is the result of low pay because the airlines are being forced ever more into rates that are just above the break even point, they don't get the best people anymore.