Complaint: Customer Service Careful When CHOOSING Continental
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  #6  
Old Oct 14, 2009, 9:06 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
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Quote:
Originally Posted by WorkingMom4Boys View Post
Just so you know "Continental" I would have hapily and cheerfully paid $150 to change my ticket date, however it was $150++ which made the ticket price total to be more than my original non-used fee (which you sold to someone else). So I would be paying double to fly with you. Which by the way, I will pay someone else, not you. It seems more reasonable that way.
You need to understand that when you change dates on a ticket it's like starting over with a brand new ticket. The additional charge, over and above the $150 change fee, was due to the fact that the fare for the dates and times you wanted to change to was higher than what you originally paid. Checking the fares over the weekend of Nov. 7-8 (leaving the afternoon/evening of Fri. 11/6 and returning Sun. aftyernoon 11/8) the lowest fare including taxes right now is $204.20. It sounds like when you called there may have been higher fares but fares change all the time.