Complaint
: Canceled / Delayed / Overbooked
charleston service cancelled, terrible customer service
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5
Oct 16, 2009, 8:58 PM
PHXFlyer
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Join Date: Dec 2008
Posts: 1,366
Airtran already stated in their e-mail that the OP would receive a full refund with no fees or penalties. S/he also has the option to change the ticket with no fee however if the new fare is higher the difference will be charged.
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