Complaint: Canceled / Delayed / Overbooked charleston service cancelled, terrible customer service
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  #5  
Old Oct 16, 2009, 8:58 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
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Airtran already stated in their e-mail that the OP would receive a full refund with no fees or penalties. S/he also has the option to change the ticket with no fee however if the new fare is higher the difference will be charged.