Thud. Thud. The sound of a dead horse being beaten. An airline has a delay. A time is given. Passenger wanders about. Time is moved forward by x amount of minutes. Terminal announcement is made for passengers to return. What more can the airline do? I have actually seen agents running around the concourses in Narita (Tokyo) screaming out the flight and city of where the plane is going. Looks un-professional but is that what needs to be done?
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