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Old Oct 18, 2009, 5:00 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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Quote:
So how about this, have an agent at the gate periodically give out vouchers redeemable at one of the concessions near the gate for sandwiches and drinks, so passengers don't "wander" to the airport restaurant.
I believe that most airlines do this already, depending on the length of the delay. The last Continental flight out of newark, they gave out 8 dollar vouchers for a 3 plus hour delay to Boston with the instructions to get something and come back, though the delay went on for an additional hour. I normally don't take it because it's only 8 dollars and what I want cost more. I know it defrays the cost, but save the paper for someone who really must have that voucher.

Plus i don't think they give out vouchers for ATC/weather delays. But I agree that all agents, when it comes to a delay should make a gate and terminal announcements. Most delays I've been in, they've done it. I don't know about terminal as I'm usually on the plane.