Quote:
Originally Posted by The_Judge
Good god people. This has turned into a ridiculous thread. Is it so hard to listen to announcements? I was an agent/supervisor for over 20 years for NWA. When there was a weather delay or really any delay, full terminal-wide announcements were made. I've worked in numerous cities including MSP, HNL and DEN so even in the larger airports terminal announcements were obviously required so all passengers could hear them. I don't know where making vouchers good for vendors only in that gate area came from. Very cost prohibitive to prints vouchers dedicated for each airport and then even more detailed to include a specific area. Airline responsibility is to tell passengers a time and to make announcements. Passengers, believe it or not, have a responsibility to listen to those announcements. This really isn't that difficult.
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The OP on this post said that 5 persons got left behind even though announcements were made. So obviously your announcements system doesn't work on its own. You even suggested that the 5 may have been ordering a last round of drinks.
So that is why some airline people need to be fired, and people like me be hired to do some of the thinking to ensure that passengers don't wander far away. This voucher system is so good, even Bob started begging for his. Unfortunately I had to put my foot down on this one, because the airline can't afford to pay for his bistro meal.
How can the cost of printing the vouchers' be prohibitive? As an airline rep, I would make it my business to keep the names of the closest food vendors near to each gate and make prearrangements with all vendors. So once I hear that there is a 3 hour delay at say Gate 31, I go to my computer and pull up the template with vouchers. All I do is insert the date and the names of the vendors near to Gate 31, and the flight number and print 200 vouchers or how many are needed. On my computer and printer it costs 2 cents per page to print. About 10 vouchers will fit per page. That's all of 40 cents for the entire 200 vouchers and it takes 5 minutes. When the flight leaves I go to the two vendors near the gate, collect all the spent vouchers to arrange for payment to them.
Come on Judge, you didn't really need a genius like me to work out that the entire cost of printing vouchers for that flight was just 40 cents, did you?