Sad, just sad. I said if you are gonna quote me, quote me in the context of the discussion, there wasno begging by me or anyone, read the
entire statement. All of which were in response to your giving vouchers to concessions near the gate.
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Here is what I mean: a week ago, I took a flight on Continental that left out of gate 115, if you know newark it's waaaaaaaay in and down a level. You know the "nearest" concession at the time is a pizza shop and a coffee place. For most that's reasonable, right? So now let's implement your idea. We give vouchers for the coffee house and/or pizza shop. But much further away is a Ruby's burger place, why can't I get a voucher there? up and to the left of that is La petit Bistro (I love that place) why can't I get a voucher there? These places are not that close yet not that far that I can't get something and go right back. These are the "what if's" you will avoid if you just give a voucher for wherever and not be specific, yet also let the passengers know to be back within a certain time for updates or boarding because of the slot.
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The airlines methods may not work perfectly, but they work in the sense as to not create total chaos or total loss of business, which is what your methods seem to show Airline.
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And Bob, about the cost of the $8, didn't you say that Continental already does that at Newark? So about the $1,600 cost, you say it's already being done. But it is done without any forethought, because like Judge said, once it is a voucher for use anywhere, people will use it to sit in a bar and miss their flights.
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The last time they offered meal vouchers, it was for a delay more than 3 hours. I believe most airlines follow that rule already. And i don't believe they would use it to sit in a bar and we've all agreed that gate agents should inform passengers, during a delay when to come back for updates. (at least i think we agree on that?)
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Now if I was the airline manager (I've been promoted), I would call the agent responsible, and ask if he specifically told all passengers that they should remain at the gate (I will also ask the passengers), and if he can't convince me that he did, I will give each passenger a $500 voucher and deduct this from the agent's salary.
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Soooooooo you would fine the agent, because he did not tell the passengers to stay near the gate? Not only that, but he has to convince you that he (or she) did? Yea your solutions suck and you sir are a joke times 20. But I will say that, I definitely would love to fly your airline, especially out of the NY/NJ area. given the amount of delays here I would score a voucher every time. Not only that, but I can get my fellow passengers to state that the agent did not announce for us to stay near the gate. 1 person can't be convincing but a mob can, and by your methods, we'd all get 500 vouchers.
You sir are not only FAIL, but as the kids say, you are EPIC FAIL. But please start that airline company soon, ok?