Mars..
The pilot told him it was a mechanical delay.. and he was put up in a hotel and given a food voucher. The evidence points to a mechanical delay, rather than a weather delay. Why persist with the "lucky" comment, designed to provoke. There is sod all lucky about being left in Houston, missing important meetings and arriving at least 24 hours later than planned.
Who said he thought an upgrade was a right? Can you point out anywhere in the OP's post which says this? You can't because he didn't say it. What the OP said was that this delay was causing him significant inconvenience. He suggested a remedy to the airline. The remedy suggested actually doesn't cost the airline that much... an upgrade if a vacancy in the higher class of cabin was available. The airline declined to meet this request. The OP complains not that the airline didn't meet his request.. but that they claimed that somehow it was outside their powers to do so, which is patently nonsense.
Finally Mars... is there any way in which you could tell us what company you work for, so I can avoid it? You seem to have a lax attitude towards meeting a customers basic needs. In this case the OP paid Continental to take him from Toronto to Buenos Aires, with one stop. The airline delivered him considerably more than 24 hours late, via Houston and Mexico City and lost his luggage to boot. This is what you describe as the "airline provided the way it should have". As your standards to meeting customer needs are so low, it might be a service to us all if you disclosed who you work for. They clearly have very little regard for their customers if they employ people with attitudes like yours.
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