Quote:
Originally Posted by mars6423
well first of all, people should never expect to be upgraded, its a "privoledge" not a right. and the airline will always upgrade premier flyers over regular "joes" (BA actually does a good job upgrading people-even though it can be a little frustrating for the people who purchased business class tickets-as if a group of people are upgraded than the noise level for the first hour or two is pretty loud with oh my god this is sooo cool i have been upgraded, this is how the other side lives, what does this do.....however to me it doesnt matter let them have their fun and relax on a flight)
Well what does the OP want? a red carpet? the airlines were reasonable and did what they should have done (a room and a vouchar) and if this was weather related than you were lucky they gave you that and it would kinda explain the thursday night flight being overbooked since other people would have been delayed and rebooked also.....i dont see the wrong in what they did, a hastle and inconvienient yes, but their fault and problem i wouldnt say as much, they provided you with shelter and a vouchar (maybe it wasn't up to your standards) but they did the right thing, as they wont put people up in Hiltons as it is very expensive and not cost worthy
sinbad he wasn't bumped, the flight was delayed so the connection was missed, aka no plane there to be bumped off of, they rebooked the OP on the next available flight (originally it seems as standby) now he is booked on another flight (friday not sure if it woulda been confirmed or standby-but the OP changed his plans to fly with another airline) again your taking things out of context, but the important thing is even though the OP was late and was an inconvieniance they are safe and their standards maybe high but the airline provided the way it should have
|
Mars, I have looked at your posts including this one and I wonder if you're dumb or just playing dumb. The OP never said he was entitled to an upgrade as of right. And no, ninny, he never suggested he wanted a red carpet.
How can you not see the wrong the airline did. Are you that daft that you think a room and meal is adequate compensation in this case?
The pilot said it was a computer problem. The pilot would have no reason to lie. But the airline would. The pilot did not have time to plan any lie. He spoke spontaneously. Words spoken spontaneously are more likely to be the truth. The airline facing a claim has the motivation and the time to plan to lie. They know full well that they did something wrong and only a bird-brain won't see that they did something wrong, and so they decided to say "weather".
The OP obviously came in here to get suggestions as to what to do. He did not come in here to hear the three stooges (and I'm waiting to see what Mr Mickey will say when he comes into this thread) trying to defend the airline.
Hasnt it dawned on you yet what has happened here? He was on a business trip and lost time getting into Buenos Aires (and by the way Mr Big Traveller rushing to your gate, by BA he meant Buenos Aires, not British Airways), missing business meetings in the process, losing sleep at the start of his trip.
And you see a room and meal as adequate compensation. Are you come kind of lunatic? Don't you have a sense of right and wrong?
The OP is entitled to compensation big time. He is quite wrong to think it is merely an "ethical obligation" on the part of the airline to give him more than the room and meal voucher. Article 19 of the Warsaw Convention (the Montreal Convention was not signed or ratified by Argentina) provides him with the legal right to be fully compensated for damages for delay.
The airline is strictly liable with no escape. They should be on their knees to him.
What he should claim now is for the airline to provide him with a return trip to Buenos Aires. They are liable for at least that having made him lose part of his trip. He could now make that claim when he returns to Toronto.
I said earlier if they were smart, they would have given him that vacant seat in first class and settled his claim. Maybe they had crackpots like you working for them.
And then because he went on Aeromexico you have the nerve to say he changed the contract. Are you nuts?
You may tell your Drunken Master that this post is for the benefit of the OP, and not for him but if he comes in to reply to this post he had better talk sense and be as polite as possible, because I have some choice words waiting for him.
All this rubbish about "You lose" "You fail" only makes him look like an imbecile. What is he a referee or an examiner?
And tell him to sober up before he comes to reply to me