[joy105]

Ok, you must work for the airline, so I'll try to explain at your level.
#1 - I tried to book online, but the partner award would not work from FAI to SLC so I had to call (thus the $15 fee). This was from my home before I left.
#2 - Because of circumstances beyond my control I missed my flight, and after much trouble and two rude Partner CSA's, was able to rebook my flight. The only flight I could get took me on Skywest from SLC to Lewiston, Idaho then on Horizon from Lewiston to SEA, and of course a nice fat $100 change fee for this wonderful routing.
#3 - When I needed to check in for my return flight I was not at home and did not have access to a computer to check in, thus the extra fee at the airport. Get it?
#4 - Ok, it was rumored in our local paper that Delta and Alaska may merge, but it never happened. Around the same time Alaska started mimicking Deltas fees. And no wonder Alaska Airlines is so healthy with all these fees.
#5 - Southwest offers 2 free bags and 100% refund on tickets with no change fees. What's not to love about an airline like that? This ski season they will rule with the no fee for 2 bag rule.
#6 - Not only were the flights not half full, there were no open seats on the Alaska flights, so why can I get a seat on partner Delta and not Alaska? Must be because they release more seats for their frequent fliers than Alaska does.
#7 - If you think I'm the only Alaskan fed up with Alaska Airlines, think again.