[Fay Donaghue]

We were travelling home from Feurteventura already 1 hour late when we got on the flight we were informed that they were not taking us back to Glasgow Airport but to Newcastle Airport. We then had to get 5 buses for the whole flight and it took another 5 hours to return home by bus. There was nothing wrong with the aircraft, they just needed it for a Newcastle flight. No compensation or proper explanation was given. I will never travel with them again. They say they are within their rights as they got us back to Glasgow whether it was bus of plane.