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Old Oct 30, 2009, 10:07 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You are welcome.. I hope it works. The point of these regulations are not really about the individual compensation. It is meant to be a deterrent to the airlines to prevent them from creating delays for economic or operational reasons. This was specific and outlined in the law.. that the penalties are set at levels which should act as an economic deterrent.

Your story is a perfect example of this. The flight landed in Newcastle for operational convenience and perhaps for cost reasons. The alternative would have been to land you in Glasgow, take off empty and reposition to Newcastle. This may have caused a delay to the Newcastle passengers waiting which would have cost them more, or caused an overnight delay.

It is important that passengers claim their rights in this situation. If successful, it would indeed act as a deterrent to Ops to make these kind of decisions, which cause significant inconvenience to passengers.

Good luck