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As a 1K you should probably know better than to book a connecting trip on separate tickets.
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I agree with everything you write in your post Phx, except this! Passengers should not be blackmailed into flying with US airlines internationally because if they don't, the airline won't take responsibility.
In this case, the airline is responsible and will NOT be able to weedle their way out of it.
If this case goes to small claims, the passenger WILL WIN. There is no doubt whatsoever that United are culpable. The actions taken were entirely for the operational benefit of United, and the compensation offered entirely inadequate.
The standards offered by US airlines are very low compared to international airlines. If I had a choice between flying QANTAS or Singapore Airlines versus United on a long haul international flight, it is a total no brainer... and that should not affect my expectation that United will fulfil their part of our contract if I use them to get me to the international port of departure.