Complaint: Suggestion Cargo shipment/rec'v problems ABIA
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  #4  
Old Nov 1, 2009, 10:46 PM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
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In the defense of the DOT, not all changes were made by them but they are pretty frequent. Much of the time, headquarters would make these changes too. As an agent on the front line that makes it challenging as many boxes of dry ice and other sensitive materials came through on a daily basis. Remarkably, the "usual" couriers did not show up on Sunday.