Iberia Airlines
First of all, we could never get in touch with Iberia in Costa Rica as they never answered the phone and we had to call New York several times to get information and make our reservation.
The number of empty seats in Business Plus both leaving and returning, when the rest of the plane was full just confirmed that $3500 per person was way too much money to spend to get to Europe. We traveled with another couple in Coach who paid one third of what we paid. I am sure that we were paying for their newly decorated recliners and I think they should know about it and how their marketing isn't working. What a shame to waste all those great beds and if they came down on them, they may have more occupied and make more money.
I could certainly read a book for 12 hours, but no music, many movie choices that we couldn't see and bad food was unacceptable for that many hours and amount of money. We have been on many other First Class and Coach flights and have had better food and service most of the time. It is about the service, food and entertainment when we choose to fly first class. Our friends were happy with what they had in Coach. I just think that there was attendant training going on. Example: The warmed bread was hard like a rock from too long in their heating unit.
Anyway you look at it, it is not a restaurant, nor is it a hotel in the sky; then why should it be so expensive.
Thank you for your information about Iberia.
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