"Justme" wrote:
2010 has quite a few exciting changes coming for the medallions and first/business class travelers.
Justme, a suggestion for your superiors: Forget about those "exciting changes" and spend the money, instead, on improving employee morale. For starters, Delta should re-consider its current anti-labor posture and accept the delay in the union organizing vote. The stereotype of unions protecting bad workers can be addressed if management is willing to bargain in good faith and be realistic in its expectation. Obviously, the same could be said for the union side.
A fancy new two million dollar plane doesn't mean a thing if you have help that is so demoralized that they drive-away your customers.
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