phx.....they can give you a "credit" so it would be as if they gave you the discount, in which you than have to provide evidence that you traveled for the funeral with x (30) amount of days. So you give them the total amount and than after you have provided proof they deposit the discount back into your account
special considerations would include tragic events (funerals) and i would even say charitable causes...if you can prove that your working with a charity to build houses for example (habitat for humanity......i know a few people that went on Singapore Airlines that were heading to an area that was devastated by a tsunami and they gave discounted flights for them) these considerations would include free hotel room, a food and drink vouchar, and a confirmed ticket for the next flight if its the next day
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