its not exactly acceptable but with low cost airlines (airtran) if they dont do seat assignments than it is basically first come first serves, so if the flight was full and everyone else was checked in before you than you would have to take whatever seats are left
is it a good system for families? no but it is what it is
its the same way with alot of budget airlines, thats a drawback from lower ticket pricies, with the major airlines you get to choose your seats or are at least booked together which is included in the higher price
i am sorry that you were aggravated and families with children should never be seperated for any reason
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