Complaint: Check-in / Boarding How do they come up with the seating assignments?
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  #8  
Old Nov 11, 2009, 2:37 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
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Quote:
Originally Posted by The_Judge View Post
Another answer may be that it was too far out when you initially purchased the tickets to get a seat number assignment. NWA's system, at the time I worked, would only allow seats to be assigned 89 days out from the flight. 90+days you could request seats and that request would sit in a queue and then it would be generically requested automatically at the 89th day. If it was not requested when booked, then yes, you would only get them upon check-in.
I'm not sure, but regardless, online checkin is still an option 24 hours ahead, and even if there is a time limit, you can still go back and pick them the day that the limit is up (89 days out).

Regardless, the OP said he was told that seats would be done at the time of checkin - this is not the case, unless he booked other than directly through AirTran.