This sounds like a case of them, maybe, possibly overselling the flight. That would be my one guess. I've missed flights to have the agent tell me that the flight was oversold and my seat was given away. (I'm already late, why throw salt in teh wounds).
However this sounds like a time issue, as sometimes (even here) people state they were there prior to closing, but not exactly at the counter, just somewhere in the building. the OP even states they arrived at the airport 1 hour and 15 minutes prior:
Quote:
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, I arrived at the airport in St. Maarten, Netherland Antilles as I had done before approximately 1 hour and 15 minutes before my flight.
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this was cutting it close already as most international travelers should be in the building 2 hours before. Mind you the OP states she has done this before, only this time, well... we know what happened.
I don't think small claims will work too well, because we're dealing with a time issue. If the OP can prove they were at the counter, with enough time for check in, that may help, but ultimately it's a he said, she said, which probably won't cut it in the courts, as the agent and the supervisor will most likely write up a statement claiming as such. And let's say, for argument sake, A Spirit rep were to be reading this page, you have the op claiming they arrived at the
airport 1hr and 15minutes prior. Any eyes can see that was already cutting it too close.