Thanks to all - yeah, we're going to do all that but the bottom line is we're not going to let this spoil our vacation... There are at least 2 of us sitting together and my wife and I can rotate during the trip if necessary...
I don't have a problem with the equipment or with the equipment change... We don't even have to sit right next to each other but at least put me across, or in front of, or in back of my family...Don't you think that 3 last names that are identical are at least a clue??? What I have a problem with is the original agent not linking the reservations together - that's not my function or responsibility to do that - heck - I didn't even know they did that... Do I have to do their job and mine too???
Just another "customer service" form a service orientated country (we don't do manufacturing anymore) that doesn't provide any service!!!
Ya know, I feel the need to tell you all that I used to travel many, many thousands of miles per year back a few decades ago when I field serviced all over the country and flying used to be fun... These days I equate flying to being an experience a little bit below riding a Chicago El train or CTA bus, which ladies and gentlemen is just about as far as you can sink!!!
Nomad