Complaint: Suggestion 6 tips to improve delta service
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  #38  
Old Nov 19, 2009, 3:57 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
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Quote:
Originally Posted by Butch Cassidy Slept Here View Post
PHXFlyer wrote:

they won't even need my seat since there were enough no-shows to offset the overbooking.

[FONT=Arial][COLOR=black]How would a non-airline employee know this?
Um, maybe because when the plane left he was sitting on it. If you volunteer and get put on the list, but still fly on the plane, that's pretty simple 1+1 = 2 kind of math.


Quote:
Originally Posted by jimworcs View Post
Phx, this is an outdated argument. In the past, you could argue that when tickets were more flexible, there was a case for over-selling, as the deal was flexible both ways. The passenger could no show, but the ticket retained it's value and the customer could use it on another flight. Now, the vast majority of tickets sold are non refundable and "no showing" for a flight results in a cancellation of the ticket.
Not really true. The no-show = lost ticket rule has been around for many years. Also there are plenty of times that a person is a no show for a flight because they checked in late, or the missed a connection. If they check in late, the airline doesn't normally forfeit the ticket (there are some exceptions such as Ryanair and the likes, but then again, look at them as a whole - 'nuff said)