Complaint: Suggestion 6 tips to improve delta service
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  #39  
Old Nov 19, 2009, 4:00 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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Quote:
Originally Posted by jimworcs View Post
If the flight is overbooked and the passengers who have a contract for a seat turn up, Delta will renege on the contract. However, no such option exists for the passenger.
Wrong. The contract stats that there is a possibility of a flight being oversold, and what will the airline do if that happens. Since this is stated in the terms, there is no reneging on the contract.